Compare
Tracforce vs Housecall Pro
Housecall Pro is a popular choice for small shops, and for good reason. Here's an honest look at where the two part ways, and how to tell which one fits yours.
30-day free trial. No credit card. Built for independent shops.
Straight answer
This isn't a good-versus-bad story.
Housecall Pro is built for businesses about your size, and it does a lot. Scheduling, invoicing, payments, marketing, online booking and a customer-facing side are all under one roof. Plenty of shops run on it happily.
The difference is how you pay and what the product is centered on. Housecall Pro sells tiers: each one includes a set number of users and unlocks more of the app, and tools like AI call answering, payroll and marketing campaigns are add-ons on top. Tracforce has one plan, one per-person price, and everything in it - built around the phone in your tech's hand rather than the office dashboard.
A note on the table below: Housecall Pro changes its plans and sign-up offers from time to time, so we describe their approach in general terms instead of quoting dollar figures that may have moved. Check their pricing page for current numbers. If anything here is out of date, tell us and we'll correct it.
Side by side
Eight things a small shop owner actually asks about before switching.
Tracforce
One plan, built around the phone
Housecall Pro
Tiered plans, office and marketing tools
Tracforce
Independent service companies of roughly 1 to 15 people, where the owner still runs calls and does the dispatching.
Housecall Pro
Small and mid-sized residential home service businesses that want office tools, marketing and customer-facing features in one place.
Tracforce
$35 per person, per month, or annual. One plan, published on the site. The owner counts as a seat, there's no minimum and no cap.
Housecall Pro
Tiered plans published on their site. Each tier includes a set number of users and unlocks more features, so a growing team moves up a tier. Extra users and several tools are billed on top.
Tracforce
Sign up, add your people, run your next job through it the same afternoon. No consultant, no kickoff call.
Housecall Pro
Self-serve sign-up with onboarding help available. The office, customer notification and marketing tools each take some configuring before they pay off.
Tracforce
None. If you can describe a job out loud, you can create one. Your techs learn it on the drive to the first call.
Housecall Pro
Generally considered easy to learn, with a help center, webinars and onboarding support behind it.
Tracforce
30-day free trial, no credit card. No contract, cancel anytime. Your data is kept, never deleted, so it's there if you come back.
Housecall Pro
14-day free trial, no credit card. No long-term contract required, with monthly billing or a discount for paying annually.
Tracforce
The phone is the product. Everything a tech does all day happens there - iPhone and Android, dark mode, big buttons, one-tap directions, keeps working with no signal.
Housecall Pro
A well-reviewed mobile app for techs, paired with a web dashboard where much of the office and marketing work happens.
Tracforce
Breeze is included with every seat. Talk to her like a dispatcher - create a job, assign a tech, add a part, mark it complete - and confirm the card before anything changes.
Housecall Pro
Some AI features come with every plan. AI that answers your calls and chats is sold as a separate add-on.
Tracforce
Service Request QR codes and Google Calendar are free. Inventory and QuickBooks are paid add-ons you turn on and off in settings.
Housecall Pro
A long add-on list - AI call answering, payroll, accounting, marketing campaigns, GPS tracking, websites and more - priced separately from the plan.
Free add-ons: Service Request QR codes and Google Calendar. Paid add-ons: Inventory and QuickBooks. Every seat includes an AI allowance - if it runs out, only Breeze pauses and the rest of the app keeps working.
What you get for $35 a person
No tiers and nothing held back for a bigger package. The whole thing, shaped around how a small shop actually runs.
- Jobs with photos, readings, custom fields and an activity log
- Drag-and-drop scheduler with a lane per tech, arrival windows and double-booking warnings
- Snap a unit's data tag and the make, model and serial fill themselves in
- Bid Calculator - price the job in the driveway, markup hidden on the customer's PDF
- Branded invoice PDF, emailed with the photos, signed on the phone
- Breeze on every seat
When Housecall Pro is the better choice
We'd rather you pick the right tool than switch and regret it in a month.
Marketing in the same app
If you want email and postcard campaigns, review requests and customer follow-ups run from the same place you schedule jobs, Housecall Pro has that built around it.
Customers booking themselves
Online booking, a customer-facing portal and a website tied to your schedule matter most when a lot of your work comes in from homeowners finding you online.
Payments and financing in-app
If you want card processing, tap to pay and consumer financing offers handled inside your field software rather than through QuickBooks, that's their territory.
If that's what you're shopping for, Housecall Pro may be the better fit and we'll say so. If what you really need is your techs running jobs from their phones at one flat price per person - keep reading.
The switch
Tracforce is the right call when…
- You'd rather pay one price per person than move up a tier every time you hire.
- You want an AI assistant on every seat that does dispatcher work, not a paid extra.
- Most of your day already happens on a phone in a truck.
- You want a month to try it with your real jobs, not two weeks.
- You already run your books in QuickBooks and don't need another payments system.
Try it for 30 days before you decide.
No credit card, no contract, no onboarding call. Cancel anytime and your data stays put.
30-day free trial. No credit card. Built for independent shops.