TracforceTracforce
Meet Breeze

Your AI sidekick for the whole shop.

Breeze is the AI assistant built into Tracforce. Ask it anything about your jobs, customers, or equipment — and now, tell it to do the work for you.

Ask Breeze anything.

Breeze knows your jobs, customers, locations, units, and the help docs for the whole product. Plain-English questions, real answers in seconds — no menu hunting, no SQL, no waiting on dispatch.

  • When did we last service 1234 Main St?
  • What refrigerant does Unit GS-1 take?
  • Which customers are due for maintenance follow-up?
  • How many open jobs does Maria have right now?
Breeze
Online
Create a service ticket for Acme at the Dallas location. Two datatag photos attached.
Found Acme Corp · Dallas. I'll OCR both datatags and draft a service ticket with two units. Confirm to create?
Yes — and assign Maria.
Done. Created JOB-20260428-001, attached 2 units, assigned Maria. Want me to schedule it?

And tell Breeze to do anything.

Breeze isn't just a search bar. It can run real actions across your shop — the same things you'd click through screens to do, just from chat.

Customers

  • Search and look up customer details
  • Create a new customer (with duplicate-check)
  • Update name, contact info, or type
  • Append notes to a customer record

Locations

  • Search locations by name, address, or city
  • View a location's full detail and active units
  • Create a new location for a customer
  • Update address, name, or zip

Jobs

  • Create a job from a single chat message
  • Look up, search, and list jobs (yours or anyone's)
  • Update priority, schedule, description, or notes
  • Submit a draft, mark complete, or cancel a job
  • Append notes to an existing job

Equipment & units

  • Add unit cards from datatag scans straight to a job
  • List the units at a job's location
  • Update a unit's number or system type

Photos & datatag OCR

  • Drop datatag photos in chat — Breeze reads model, serial, manufacturer, refrigerant
  • Attach chat photos to an existing job
  • Auto-generate units from scanned datatags

Assignments

  • Assign one or more users to a job
  • Reassign a job from one tech to another
  • Unassign a user from a job
  • Search users by name or email

Built so you stay in control.

An AI that can take action only earns trust if you can trust it. Breeze is built for that from day one.

Every action shows a confirmation card

When Breeze plans a write — creating a job, updating a customer, attaching photos — it shows you a preview first. Nothing happens until you approve.

Permission-checked, every time

Breeze can only do what you can do. Each tool maps to the same permission your role already enforces — create jobs, edit customers, assign techs.

Stays in your shop

Every query, lookup, and action is scoped to your company's data — Breeze can't see anyone else's customers, jobs, or units.

Less clicking. More doing.

Try Breeze free. Ask it anything, and watch it run the shop with you.